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Owned and operated by Game Room Lounge, our team is ready to help with orders, product questions, or setup advice.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days after purchase. Transit time is typically 5 to 8 business days within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
If you are not satisfied with your purchase, please contact us within 30 days of delivery. We will walk you through the return process and help find the best solution for your situation.
Can I exchange a product for a different model?
Yes, exchanges are available for items in their original condition. Reach out to our team and we will coordinate the swap for the pool table, poker table, or arcade machine that better fits your space.
How do I choose the right pool table size for my room?
We recommend measuring your room and allowing at least 5 feet of clearance on each side of the table for comfortable cue movement. Our team can help you determine the best fit based on your room dimensions.
Do your arcade machines require special setup?
Most of our arcade machines arrive nearly assembled and only need minor setup. Detailed instructions are included, and our support team is available if you need guidance during the process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to answer every inquiry within one business day.
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Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
Easy Returns
Not the right fit for your game room? We make returns and exchanges simple and straightforward.
